Shipping policy

Pola the Label is a slow-fashion brand. Each garment is carefully prepared and quality-checked before being sent, ensuring every piece meets our standard of craftsmanship.

Order Processing
Orders are processed within 5–7 business days.

If you require an urgent or last-minute order, please email us at hello@polathelabel.co.za
 before placing your order and we will do our best to assist, subject to availability.

Delivery Times
Once dispatched, delivery takes approximately 3 business days within South Africa.

You will receive a tracking number once your order has been shipped.

While we work with trusted couriers, delivery times are estimates and delays may occur due to factors outside our control.